About Us
Transform your future with expert coaching certification. Gain skills, confidence, and ICF credentials to make a real impact
Our Professional Coaches provide an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives. Our coaches help students improve their performance and enhance the quality of their lives and of those they coach. We provide a safe, nonjudgmental environment that is completely confidential and allows for the student’s/client’s needs, values, culture, and traditions to be honored and supported.
We will set reasonable standards for expectations and accountability in order to assure our students are progressing at a pace and timeline that is in the client’s best interest. Our facilitators are all members in good standing with the International Coach Federation, and agree to honor all ethical obligations to their clients and colleagues and to the public at large.
Our Professional Coaches and Certification Educators will promote the Coaching Profession in a manner that will result in the greater good of our clients, students and their future clients. We will exercise patience in order to hear and understand the unique and personal needs of each and every one of our clients and students. We will never put a monetary reward above the best interest of our clients and students. We will never misrepresent our level of competence or cross over into an area of which we do not have the proper training or expertise.
We will honor the nature and values of each of our clients and students in all endeavors at all times.
About Us
The Instructors at the Coach Certification Training Academy, have taught in-person classroom training and created a virtual classroom environment.
We have designed this virtual classroom to provide the same group synergies and natural growth to occur as an in-person class.
Each of our programs are 30 hours, comprised of approximately 10 hours of pre-work and 20 hours of virtual classroom training.
We also designed it to prepare you to become a professional coach in an intensive and affordable method in just 5 weeks without compromising the Group practice and “live” demonstrations that have helped others like you develop and grow your skills.
Special attention will focus on the Code of Ethics and Core Competencies. Additionally, ICF required Mentor Coach hours are included!
OUR TEAM
Janice Coe, PCC, is the CEO and Founder of Consult-Train-Coach, LLC, a Certified Small Woman-Owned Business. She is also the Education Director for the Coach Certification Training Academy.
Janice is passionate about her Coaching Practice and passionate about sharing her knowledge and experience with others to provide the opportunity for them to become certified coaches. Janice is credentialed by the International Coaching Federation (ICF) as a Professional Certified Coach (PCC) and is an ICF registered Mentor Coach.
Margy is an engaging, result-driven instructor, instrumental in developing and delivering training for a variety of organizations at all levels from new employees to C-suite.
Margy is an ICF Credentialed Coach. Her niches are Executive, Career Transition, and Relationship Coaching. Margy has successfully provided training and coaching to thousands of employees at all levels.
Heather DeLand is an Associate Instructor and Facilitator for Consult-Train-Coach, LLC and the Coach Certification Training Academy. She brings many years of experience as a Director of Training and instructor.
She is adept and experienced in client experience and customer service. As a Certified Professional Coach, she is well-versed in coaching concepts, methodologies and the requirements of the International Coaching Federation (ICF.)
Partial Completion Policy
Partial Completion Policy
Will offer credit for partial completion of a course
Coach Certification Training Academy will offer credit for partial completion of a course. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact Keith Sinner at ksinner@coachcertificationtrainingacademy.com no more than 30 days after the course has ended. Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit from CCTA indicating the number of training hours completed.
General Disability Policy
General Disability Policy
Unable to accommodate learning disability:
CCTA is not able to accommodate learning or physical disabilities at this time. Individuals with questions about this policy should contact Keith Sinner at ksinner@coachcertificationtrainingacademy.com
Grievance Policy
CTA seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems. A process for filing grievances can be found below:
If a participant does not feel the issue is resolved, a written request for an appeal should be sent to ksinner@coachcertificationtrainingacademy.com for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant within 14 days. All appeal decisions are final
Illness Policy
Illness Policy
In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings. If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and ksinner@coachcertificationtrainingacademy.com immediately. You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session.
If you need to miss more than 30 hours of the course, you will have the option to work with the instructor to cover the missed material at your own expense or register for another course. If you miss more than 30 hours of mentor coaching, you will need to arrange and pay for individual mentor coaching sessions to complete the required 10 hours of mentor coaching to satisfy the International Coaching Federation requirements.
Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the instructor and CCTA.
Participation Policy
Participation Policy
Success in our program requires full commitment by all participants. By enrolling in this course, participants agree to being fully present during all sessions and participate to the best of their ability. This includes arriving on time, abiding by the code of conduct, and engaging in course activities.
Attendance
In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meeting.
If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and ksinner@coachcertificationtrainingacademy.com immediately. You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session.
Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the instructor and CCTA.
Course Engagement
Our courses are designed to be interactive and engaging for our participants. It is therefore an expectation that you participate in course activities, including dialogue with the course instructor and peers, mock coaching activities, and experiential learning exercises. If you are unable to participate in an activity, please inform your instructor as soon as possible. Please refer to the code of conduct for additional details.
Code of Conduct
Participants are expected to conduct themselves in a professional manner during all sessions. This includes, but is not limited to:
Arriving on time to all
Attending all live sessions and mentor coaching
Having your camera on for virtual live
Participating fully in all sessions and mentor coaching This includes being prepared for the session, involving yourself in discussions and activities, assuming responsibility for your learning, and contributing to the learning of others.
Engaging in discussions with integrity and
Being respectful of your fellow participants and instructors, including silencing your cell phone, not texting, and other disruptive behaviors.
Embracing diversity and inclusion while respecting the dignity and humanity of others.
Payment Policy
Payment/Fees Policy
All registrations are secured on a first-come, first-served basis. Your registration in a course is dependent upon receipt of full payment. We accept payment by Visa, Mastercard, American Express, Discover, PayPal and Affirm. All payment will be in US Dollars.
Refund Policy
If you cannot attend class, you may elect to attend another class that is available within 12 months of your original enrollment.
Any request for cancellation or refund must be submitted in writing via email to info@coachcertificationtrainingacademy.com. The date the email is received will determine the eligibility for a refund.
- Full Refund: A full refund (minus a $150 administrative processing fee) will be granted if the request is made at least 30 days prior to the scheduled start date of the first live session.
- Partial Refund: A 50% refund will be granted if the request is made between 15 and 29 days prior to the scheduled start date.
- No Refund: No refunds will be issued for cancellations made within 14 days of the start date, or after the course has commenced. This is due to the limited class sizes and the fact that materials (including pre-work) have already been distributed.
Refunds that fall into the categories above (full or partial) will be made within 14 days following receipt of cancellation or withdrawal requests.
IF you have not completed all attendance, course work, tests, mentor coaching sessions and Performance Recording within 12 months, you will be charged a fee for to complete items and be eligible to receive a certificate of completion.
Registration Modifications
Modifications to registration, including substitutions of participants or transfer of course dates, must be completed at least seven days before the program date. Participants may contact CCTA to modify their registration at ksinner@coachcertificationtrainingacademy.com. Course changes will be allowed as long as there are spots available.
Statement on Ethics
Statement on Ethics, Integrity, Transparency
As an ICF Accredited provider, our organization adheres to and emphasizes the International Coaching Federation Code of Ethics. The ICF Code of ethics describes the ICF core values, ethical principles, and standards of behavior for all ICF professionals. Meeting these ethical standards of behavior is the first of the ICF core coaching competencies. You can read more about the ICF Code of Ethics here.
Additionally, CCTA commits to acting with integrity and transparency. We hold ourselves and our participants to the highest level of integrity and strive to be as transparent as possible by explicitly stating measures being taken to provide programs in an ethical manner. We do not believe in using manipulative or dishonest sales tactics and strive to provide a safe and ethical sales process. Further, we work to provide fair and equitable pricing for all programs to ensure access and quality of coaching education.
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Transfer of Credit Policy
Transfer of Credit Policy
Will accept partial credit from other organizations or programs
If you have completed a part of a Level 1 program at another organization, we will try to apply your completed credit hours to your Level 1 program. You must provide documentation of your Level 1 program, including the organization, number of hours completed, completion certificate, and contact information for the organization or trainer. You may be asked for additional details or documentation on an as-needed basis.
Please contact info@coachcertificationtrainingacademy.com for more information.